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Project Manager – Social & Creative agency

Project Manager – Social & Creative agency

  • London



They are an award-winning creative social agency, and they’re changing the way the next generation view advertising and discover brands on social media, across the world. They specialise in social media strategy, creative content and influencer marketing for some of the world’s biggest brands.

Operating from our London, Manchester, LA and NY office, you will be part of an agency with a true global footprint, experiencing rapid growth and showing no signs of slowing down.



They are looking for a creative project manager who can manage campaigns end to end. You’ll be the owner of any given project ensuring the projects are mapped out correctly, through a clear scope of work. You will also be able to deliver a clear timeline that ties back to a scope of work, and allows for resources to be planned in advance as much as possible.

You’ll have a clear understanding of how to deliver a waterfall and agile plan, depending on the project. You will be an ambassador for the delivery of creative work, ensuring the account team feels safe in your hands. You’ll be great at managing relationships and motivating the team. Be the agency conduit, with a can-do attitude, killer admin and time management skills. 

As a Social focused digital agency, they will be needing someone who has a strong grasp of what the Social Media landscape looks like and is passionate about keeping up to date on the latest trends and updates.



In short, Project Managers’ help to ensure projects run as smoothly as possible, making sure everything is delivered on time and on budget.

You need to be a natural communicator, friendly and approachable with a good attention to detail and accuracy in all communication, whether internal or external. As the main client contact for projects that are in production, good client management skills are key, as is managing your own time, and setting expectations for the client for what will be delivered when. You will also be involved in pitch work within the agency, alongside the Business Development Director; Project Managing the pitch team efforts from when a brief arrives, until the pitch is delivered.

The nature of their offering requires a high level of flexibility, common sense and versatility. Their clients’ expectations, and being leaders within their field, requires a ‘can do’ approach from all our staff; a commitment to finding solutions and looking for innovative ways to deliver work on an ongoing basis.



  • Proven ‘traditional’ PM skills including writing/updating timing plans, budgets, SoWs/delivery plans, booking and managing resources and managing a project team
  • An understanding and previous experience of production delivery would be a bonus. Working alongside a producer setting up and executing shoots for photography and/or video and working with third party production suppliers, locations managers and local councils on securing shoot permits, etc
  • Take ownership of retainer deliverables and see them through until completion
  • Good with finances, you understand that effort equals budget-spend, and you stay on top of budgets throughout all your projects. This includes weekly reconciliations
  • Used to managing clients and managing client expectations and comms
  • Used to working in a very fast paced environment, managing multiple work streams and project teams at the same time
  • Confident managing a variety of work intended for social platforms including social and editorial content, experiential ideas and some innovation projects
  • Good social platform knowledge and understanding of what audiences look for in social content; good knowledge of formats and platform restrictions
  • Familiar with agency turn-around times and ways of working – good understanding of the dynamics of agency processes and enjoy the pace and challenges this brings
  • Proactive and good at foreseeing problems, and can articulate these to the relevant people when required
  • Flexible approach to working hours as some show launches/shoots/interviews may happen outside of standard working hours
  • Good with systems and resource booking/finance tools – this agency uses a selection of tools and as a PM you will be expected to learn how to use them well and stay on top of comms, bookings and planning via such tools on a daily basis



Ensure all documentation is per agency standards, all documentation is detailed and correct, and that the relevant templates/formats are being used

  • Support project teams on production-based projects and applying expertise to the planning and execution of content shoots, including pre-production, production and relevant documentation
  • Proactively ensure all work is paid for – and that client requests are costed and approved before work is booked for production
  • Ensure that internal cost approval processes are followed across all your projects
  • Ensure that agency resources are used efficiently (i.e. your booked resources)
  • Ensure all work is signed off at the right stages, by the right people (both internal sign-off, and client approvals, e.g. of creative ideas or video assets)
  • Do timesheets weekly, and proactively ensure that other project team members also complete their timesheets in a timely fashion, allowing for accurate recces
  • Proactively ensure profitability of your account – monitoring project costs and proactively communicate overruns/financial issues to your senior team member in a timely manner
  • Some experience with pitches incl. developing costs proposals for new work and clients



  • 2-5 years experience within project management is a must. Within an agency with a focus on social and influencer marketing, would be a bonus.
  • Self-motivated and passionate about digital marketing
  • Highly organised with a background managing projects within an agency.
  • Strong writing and communication skills
  • Great at building relationships
  • Passion for all things social media and online marketing
  • Pro-active attitude and an eagerness to learn quickly, contribute to company strategy and build the vision
  • Ideally you will also have a passion for video gaming and a strong understanding of the community across a variety of genres



  • Salary – Up to £40,000 +bonus 
  • 20 Days Holiday per year plus a mandatory 10 day block holiday
  • Subsidised bespoke benefits package giving you access to benefits you want (Childcare, enhanced pension, healthcare, gym, Netflix, Deliveroo, you name it, it’s on there)
  • Mental Health partnership with Plumm giving you access to therapy and counselling, and your immediate family access to a huge range of resources
  • Enhanced Maternity & Paternity policy as well as enhanced policies for same-sex and non-binary couples
  • Enhanced compassionate leave so you can truly take the time you need
  • Flexible working hours giving you an earlier start for an earlier finish or later start for a later finish
  • Company away days! (Covid royally screwed this but it will return)
  • Community days – we give you time off to go support a cause you believe in!
  • Plenty of clubs/societies – and if we don’t have something that suits then you can always suggest it
  • Holiday office closure & additional time off for religious holidays
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Job Overview
Full Service Advertising, Social, Creative, Influencer Marketing
Offered Salary
Up to £40,000

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